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Client’s Responsibilities

Reciprocal trust, courtesy and respect are the hallmarks of the attorney-client relationship. Within that relationship, the client looks to the attorney for expertise, education, sound judgment, protection, advocacy and representation. These expectations can be achieved only if the client fulfills the following responsibilities:

  • The client is expected to treat the lawyer and the lawyer’s staff with courtesy and consideration.
  • The client’s relationship with the lawyer must be one of complete candor and the lawyer must be apprised of all facts or circumstances of the matter being handled by the lawyer even if the client believes that those facts may be detrimental to the client’s cause or unflattering to the client.
  • The client must honor the fee arrangement as agreed to with the lawyer, in accordance with law.
  • All bills for services rendered which are tendered to the client pursuant to the agreed upon fee arrangement should be paid promptly.
  • The client may withdraw from the attorney-client relationship, subject to financial commitments under the agreed to fee arrangement, and, in certain circumstances, subject to court approval.
  • Although the client should expect that his or her correspondence, telephone calls and other communications will be answered within a reasonable time frame, the client should recognize that the lawyer has other clients equally demanding of the lawyer’s time and attention.
  • The client should maintain contact with the lawyer, promptly notify the lawyer of any change in telephone number or address and respond promptly to a request by the lawyer for information and cooperation.
  • The client must realize that the lawyer need respect only legitimate objectives of the client and that the lawyer will not advocate or propose positions which are unprofessional or contrary to law or the Lawyer’s Code of Professional Responsibility.
  • The lawyer may be unable to accept a case if the lawyer has previous professional commitments which will result in inadequate time being available for the proper representation of a new client.
  • A lawyer is under no obligation to accept a client if the lawyer determines that the cause of the client is without merit, a conflict of interest would exist or that a suitable working relationship with the client is not likely.

Statement of Client’s Responsibilities Download PDF

Client Reviews

Mr. Gordon was Professional, Knowledgeable & overall provided great advice & peace of mind. He took his time to listen to any & all questions I had. For a phone consultation. I felt as if I was there in person. Thanks again Mr. Gordon looking forward to working with you!

Vivian B., November 21, 2022

DEFINITION OF A PROFESSIONAL - I was referred to Mr. Gordon by another attorney. My consultation with him went well into 30 minutes, he was very empathetic, knowledgeable, and had a lot of patience to answer all my questions. I wanted to write this review to let everyone know this is the definition...

Vadim A., June 30, 2022

PROFESSIONALISM, COURTESY, HONESTY - Mr. Gordon has demonstrated professionalism, courtesy, honesty- "help me, help you", and compassion. having him as a person to represent me has kept me at peace because of his great communication skills and willingness to listen to my concerns.

Marjorie A., January 20, 2022

VERY PROFESSIONAL - From my very first contact with Steve, it was clear I was in highly capable hands. My landlord against tenant case was handled expertly at every step with professionalism. Steve handled my case in a very professional and competent manner. His extensive knowledge and advice...

Amy Lu, Flushing Queens, New York.

HONEST, EMPATHETIC, DEDICATED AND DILIGENT - The aforementioned adjectives describe Steve Gordon well. My case was handled in an efficient and timely manner. His communication skills and knowledge are superlative. It has been an amazing experience with Steve Gordon. As a landlord I would highly...

Carol, October 5, 2017

HONEST AND UP FRONT WITH THE CASE AT HAND - The benefit from working with Gordon Legal is you get the dynamics of a large law firm, Steve is a plethora of information in his field and I have yet to meet any other attorney who is as knowledgeable, helpful and able to guide you through your case with...

George Natali, President AIB Insurance