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Frequently Asked Questions
These FAQs are designed to address common inquiries that clients may have about Gordon Legal’s tenant defense services, processes, and values.
Gordon Legal only represents tenants. Our firm has made a commitment to only representing tenants. We believe that representing only tenants gives us a unique perspective on tenant matters and enables us to fully appreciate our tenant clients’ needs and goals.
No. We do not charge for an initial qualifying tenant phone consultation. At the free initial phone consultation, we will discuss the details of your housing court case, the legal process and answer any questions you may have about our tenant defense law practice.
Gordon Legal’s client service team performs an initial quick screening intake process to determine if we can assist with your tenant matter.
Yes. A prospective client may request an in-person consultation at least five business days in advance for a minimum hourly fee of $450.00 based upon the attorney Steven Ben Gordon’s availability.
Yes. We schedule appointments at least forty-eight hours in advance for you to ensure that you have the best chance of getting your help as soon as possible with our undivided attention.
You may not know what documents and information to have at your fingertips during the phone consultation, but you should at least be able to answer basic questions regarding your tenant matter. Otherwise, we have public records access and can take the extra step and take care of the document fetching for you.
Gordon Legal is located at 305 Broadway, 7th Floor, Suite 788, New York, New York.
We very rarely ever provide tenant legal services other than Queens Housing Court. While we have extensive legal experience throughout New York City and the greater metropolitan region, by only representing Queens tenants we can be more dedicated to serving our Queens’ clients without diverting our resources.
Gordon Legal has been in business for more than fifteen years.
Our billing practices are transparent and fair. We offer various fee structures, including manual monthly billed payment plans, subscription billing and hourly rates, depending on the nature of the legal matter and when we are retained in the litigation process. We will discuss billing arrangements with you during the consultation and ensure that you fully understand the costs and obligations involved.
Subscription billing offers clients legal services for a recurring, flat monthly fee. Clients “subscribe” to a legal services plan. Each month, we will charge you for your monthly subscription fee using the account on record. All subscriptions are month-to-month.
The short answer, yes. The subscription plan offered by Gordon Legal is focused on providing from start to finish tenant housing court legal services to provide information, advocacy, and housing court litigation representation. As a result, we can provide qualifying tenant clients with legal services at competitive monthly subscription fees.
We do not believe in locking tenant clients into long-term contracts. Furthermore, you may cancel the subscription plan at any time, with 30 days’ notice, and all services will terminate at the end of the following month’s calendar. Thereafter, you may continue as an hourly client or discharge our services entirely.
No. All sign-up and onboarding work is included.
You can schedule a call to speak to your attorney at any time during business hours, with at least 48 hours’ notice. Calls are scheduled according to availability.
Gordon Legal’s founder and principal tenant defense attorney Steven Ben Gordon, Esq. personally oversees and manages every aspect of your tenant case. You, as the client, will be a part of the process as we work towards a favorable outcome for you. The firm collaborates with clients to achieve the best possible results for you. Your case will never be managed in a cookie cutter manner. Instead, each individual case is managed with you so that we strive to achieve your goals together.
Gordon Legal handles all types of housing court cases, including those involving nonpayment, holdovers, repairs, and harassment. Learn more about the cases we handle by visiting our Practice Areas page.
We are dedicated to providing transparent and efficient legal services. We will guide you through every step of the process, from initial consultation to resolution, ensuring that you understand your rights, options, and next steps along the way.
At Gordon Legal, we pride ourselves on our commitment to representing Queens Housing Court tenants. We have a wealth of experience and success representing Queens tenants and prioritize personalized services and tailored solutions for each client.
Yes, giving back to the community is an integral part of our firm’s values. We have worked with established community programs and engage in community outreach initiatives, having received numerous accolades and awards for our support of the community in times of dire need and after natural and manmade disasters.
Client confidentiality is of the utmost importance to us. We adhere to strict confidentiality standards and take every precaution to protect our clients’ sensitive information.
You have gotten this far, CALL US NOW TO SEE IF YOU MAY QUALIFY FOR A FREE INITIAL PHONE CONSULTATION.
The bottom line is – if your landlord has an attorney, shouldn’t you? Do not be caught without a tenant defense attorney in Queens Housing Court or you might just find yourself caught without a roof over your head and stuck outside in the cold!
*Phone consultation appointments with Gordon Legal are scheduled between 9:00am – 6:00pm, Monday to Friday with at least 48 hours advanced notice and depending on attorney Steven Ben Gordon’s availability.
Disclaimer – Please be advised that these Frequently Asked Questions FAQs and Responses are merely intended for general information purposes only and not intended as legal advice on any particular matter. The responses do not apply to every matter or situation and therefore should not be relied upon as your matter may have a nuance not contemplated below. If you any particular questions, you should consult any attorney to best advise you as to the specific answers to your questions.