Justia Laweyer Rating
ABA logo
Country Bar Association
Avvo Best Choice
NYSBA
Avvo Reviews

Frequently Asked Questions

These FAQs are designed to address common inquiries that clients may have about Gordon Legal’s tenant defense services, processes, and values.

Do You Represent Landlords or Tenants?

Gordon Legal only represents tenants. Our firm has made a commitment to only representing tenants. We believe that representing only tenants gives us a unique perspective on tenant matters and enables us to fully appreciate our tenant clients’ needs and goals.

Do you charge for a consultation?

No. We do not charge for an initial qualifying tenant phone consultation. At the free initial phone consultation, we will discuss the details of your housing court case, the legal process and answer any questions you may have about our tenant defense law practice.

How do I qualify for a free tenant phone consultation?

Gordon Legal’s client service team performs an initial quick screening intake process to determine if we can assist with your tenant matter.

May I schedule an in-person office consultation?

Yes. A prospective client may request an in-person consultation at least five business days in advance for a minimum hourly fee of $450.00 based upon the attorney Steven Ben Gordon’s availability.

Do appointments need to be scheduled in advance?

Yes. We schedule appointments at least forty-eight hours in advance for you to ensure that you have the best chance of getting your help as soon as possible with our undivided attention.

What should I have available to me during the phone consultation?

You may not know what documents and information to have at your fingertips during the phone consultation, but you should at least be able to answer basic questions regarding your tenant matter. Otherwise, we have public records access and can take the extra step and take care of the document fetching for you.

Where is Gordon Legal located?

Gordon Legal is located at 305 Broadway, 7th Floor, Suite 788, New York, New York.

Does Gordon Legal provide tenant legal services in counties outside of Queens County, New York?

We very rarely ever provide tenant legal services other than Queens Housing Court. While we have extensive legal experience throughout New York City and the greater metropolitan region, by only representing Queens tenants we can be more dedicated to serving our Queens’ clients without diverting our resources.

How long has Gordon Legal been in business?

Gordon Legal has been in business for more than fifteen years.

What are your billing practices?

Our billing practices are transparent and fair. We offer various fee structures, including manual monthly billed payment plans, subscription billing and hourly rates, depending on the nature of the legal matter and when we are retained in the litigation process. We will discuss billing arrangements with you during the consultation and ensure that you fully understand the costs and obligations involved.

How does subscription billing work?

Subscription billing offers clients legal services for a recurring, flat monthly fee. Clients “subscribe” to a legal services plan. Each month, we will charge you for your monthly subscription fee using the account on record. All subscriptions are month-to-month.

Does the subscription cover all legal services for my housing court case?

The short answer, yes. The subscription plan offered by Gordon Legal is focused on providing from start to finish tenant housing court legal services to provide information, advocacy, and housing court litigation representation. As a result, we can provide qualifying tenant clients with legal services at competitive monthly subscription fees.

How long is the subscription commitment?

We do not believe in locking tenant clients into long-term contracts. Furthermore, you may cancel the subscription plan at any time, with 30 days’ notice, and all services will terminate at the end of the following month’s calendar. Thereafter, you may continue as an hourly client or discharge our services entirely. 

Is there a sign up onboarding fee?

No. All sign-up and onboarding work is included.

How often will I have access to my attorney?

You can schedule a call to speak to your attorney at any time during business hours, with at least 48 hours’ notice. Calls are scheduled according to availability.

Who will work on my case?

Gordon Legal’s founder and principal tenant defense attorney Steven Ben Gordon, Esq. personally oversees and manages every aspect of your tenant case. You, as the client, will be a part of the process as we work towards a favorable outcome for you. The firm collaborates with clients to achieve the best possible results for you. Your case will never be managed in a cookie cutter manner. Instead, each individual case is managed with you so that we strive to achieve your goals together.

What types of cases does Gordon Legal handle?

Gordon Legal handles all types of housing court cases, including those involving nonpayment, holdovers, repairs, and harassment. Learn more about the cases we handle by visiting our Practice Areas page.


What should I expect during the legal process?

We are dedicated to providing transparent and efficient legal services. We will guide you through every step of the process, from initial consultation to resolution, ensuring that you understand your rights, options, and next steps along the way.

What sets Gordon Legal apart from other law firms?

At Gordon Legal, we pride ourselves on our commitment to representing Queens Housing Court tenants. We have a wealth of experience and success representing Queens tenants and prioritize personalized services and tailored solutions for each client.

Does Gordon Legal offer pro bono or community outreach services?

Yes, giving back to the community is an integral part of our firm’s values. We have worked with established community programs and engage in community outreach initiatives, having received numerous accolades and awards for our support of the community in times of dire need and after natural and manmade disasters. 



How does Gordon Legal handle client confidentiality?

Client confidentiality is of the utmost importance to us. We adhere to strict confidentiality standards and take every precaution to protect our clients’ sensitive information.


You have gotten this far, CALL US NOW TO SEE IF YOU MAY QUALIFY FOR A FREE INITIAL PHONE CONSULTATION.

The bottom line is – if your landlord has an attorney, shouldn’t you? Do not be caught without a tenant defense attorney in Queens Housing Court or you might just find yourself caught without a roof over your head and stuck outside in the cold!

*Phone consultation appointments with Gordon Legal are scheduled between 9:00am – 6:00pm, Monday to Friday with at least 48 hours advanced notice and depending on attorney Steven Ben Gordon’s availability.

Disclaimer – Please be advised that these Frequently Asked Questions FAQs and Responses are merely intended for general information purposes only and not intended as legal advice on any particular matter. The responses do not apply to every matter or situation and therefore should not be relied upon as your matter may have a nuance not contemplated below. If you any particular questions, you should consult any attorney to best advise you as to the specific answers to your questions.

Client Reviews

Mr. Gordon was Professional, Knowledgeable & overall provided great advice & peace of mind. He took his time to listen to any & all questions I had. For a phone consultation. I felt as if I was there in person. Thanks again Mr. Gordon...

Vivian B., November 21, 2022

DEFINITION OF A PROFESSIONAL - I was referred to Mr. Gordon by another attorney. My consultation with him went well into 30 minutes, he was very empathetic, knowledgeable, and had a lot of patience to answer all my questions. I wanted...

Vadim A., June 30, 2022

PROFESSIONALISM, COURTESY, HONESTY - Mr. Gordon has demonstrated professionalism, courtesy, honesty- "help me, help you", and compassion. having him as a person to represent me has kept me at peace because of his great communication...

Marjorie A., January 20, 2022

VERY PROFESSIONAL - From my very first contact with Steve, it was clear I was in highly capable hands. My landlord against tenant case was handled expertly at every step with professionalism. Steve handled my case in a very...

Amy Lu, Flushing Queens, New York.

HONEST, EMPATHETIC, DEDICATED AND DILIGENT - The aforementioned adjectives describe Steve Gordon well. My case was handled in an efficient and timely manner. His communication skills and knowledge are superlative. It has been an...

Carol, October 5, 2017

HONEST AND UP FRONT WITH THE CASE AT HAND - The benefit from working with Gordon Legal is you get the dynamics of a large law firm, Steve is a plethora of information in his field and I have yet to meet any other attorney who is as...

George Natali, President AIB Insurance

Address

305 Broadway 7th Floor #788

New York, NY 10007